Customer Service

1. Return Instructions
2. Terms
3. Privacy Policy

Send Customer Service an E-Mail

1. Return Instructions
  Requests for returns must be made within 7 days receipt of order shipment and are subject to a 20% restocking fee.

Please contact us at 252-435-1738 or proshop@blackwaterusa.com if you have any questions.
2. Terms
  ATTENTION APO/FPO CUSTOMERS: Please be aware that Blackwater cannot track your shipment or guarantee delivery of your purchase once your items are enroute overseas.

There is sales tax charged on all North Carolina and Illinois orders. The Pro Shop must have a valid tax exempt form on file before you will be considered for tax exempt status.

All orders must be paid for by either a Visa or Master Card credit card. Sorry, no checks accepted. All U.S. (CONUS) orders are shipped UPS Ground. All shipments to APO or FPO (includes Alaska and Hawaii) will be mailed by U.S. Postal Service. International Orders : We are unable to ship International Orders at this time.

Because of an extremely high demand for Blackwater merchandise we are working hard to process and ship your orders in a timely manner. We request that you please allow at least 7-10 business days before inquiring about the status of your order, as orders typically ship within 3-5 business days.
3. Privacy Policy
  Trust is at the heart of every successful, ongoing relationship. At Blackwater Pro Shop earning and keeping your trust is the standard for everything we do. Because of this commitment, we never sell, rent or trade e-mail addresses with any other company.

Your information is used to process and deliver your order to the address you request. Your payment information allows us to bill your credit card company. If we have any questions regarding your order, we will contact you by phone or email.

Occasionally we send out emails announcing new items and specials. If you do not wish to receive these emails you will have the opportunity to "SafeUnsubscribe" within the first email.
  Thank you for visiting the Blackwater Pro Shop!
 

We are in the process of transitioning our merchandise from our old logo to our new logo. Once the existing stock has been sold we will fill all future orders with items that have the new Blackwater logo. The new logo retains the famous bear paw design and varies only slightly from the old one. You will receive the same high quality products with the new Blackwater logo.

 

Copyright 2008 Blackwater USA All Rights Reserved proshop@blackwaterusa.com

Blackwater PO Box 1029 Moyock, NC 27958